Dear Waste Management Customer,

COVID cases have recently seen a dramatic global increase, decimating communities, families, businesses, and industries across the world. This new COVID variant has temporarily impacted our workforce at all levels. In metro Atlanta, Waste Management has a high percentage of our workforce quarantined due to COVID related illness. These absences, while temporary, are negatively impacting our ability to provide on-time service to our customers.

Effective immediately, Waste Management will be making the following changes to all residential subscription and residential HOA services until further notice:

• Temporarily suspending all residential recycling routes
• Temporarily suspending all residential bulk pick up services
• Minimizing excess removal to four (4) extra bags around the container

During this interim period, all recycling drivers will be reassigned to service a solid waste route as a measure to provide trash removal on schedule. To ensure our customers have an alternative solution, all recycling customers may place their recycling container at the curb on their scheduled trash service day and we will dispose of recyclables in a solid waste truck. Our drivers will be instructed to empty both the trash and recycling containers.